🔔 Please Note:

• For orders above PKR 10,000, a 10% advance is required before dispatch.
• Payments can be made via Bank Transfer, Easypaisa, JazzCash, or Cash on Delivery.
• If you’d like to open the parcel before making payment, please inform our Customer Support team so this note can be added to your parcel.
• We’re happy to help you shop confidently! 💛

Returns and exchanges are applicable at TOTnTOGS 💛
Your satisfaction means everything to us. If something isn’t right, our simple, fair and transparent return & exchange policy makes it easy to sort out.

✅ When You Can Request a Return or Exchange:

1. We will gladly accept any return which was received by the customer in damaged or faulty condition. This product needs to be received  in unwashed, unused with original tags & undamaged packaging for Refund/Exchange.
2. Any complaint must be raised within 24 hours of delivery for an exchange with a short video and pictures at totntogspk@gmail.com / Whatsapp.
3. Refund & Exchange on not liking the product will NOT be entertained. However, you can share the issues at totntogspk@gmail.com / Whatsapp for your case to be reviewed.
4. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.
Process:
To start your return or exchange, simply WhatsApp us at 0317-4492499 with your order details and reason for return. Our team will guide you through the next steps. Please send return items via a traceable courier service to us.